Which file formats and sizes are supported?

Upload a JPG, PNG or WEBP of up to 15 MB with a short side of at least 800 px. An image with a shorter side below 800 px will be rejected. Check the dimensions of the file you plan to send, especially if it is a cropped photo or a copy saved from a message.

The short side is whichever is smaller, the width or the height. For a portrait photo of a dress, check the width. For a landscape picture, check the height. A photo can be small enough in megabytes and still have too few pixels on its shorter side. If a cropped copy is too small, go back to the original garment photo.

On your computer, choose the saved file or copy the image and paste it into the uploader. If your photos are on your phone, open the phone upload option on the computer and scan the QR code with the phone. Select the clothing photos on your phone and check that they appear in the uploader on your computer.

In Batch processing, phone upload accepts up to 10 photos at a time. Keep one garment in each image. Check the file format, dimensions and size of each photo before sending the group.