Terms of Service

The rules for using our ghost mannequin and flat lay tools, credits, payments, refunds and the images you create.

Oct 8, 2026

These terms apply when you use this website and its tools. By creating an account or using the tools, you agree to them. "We", "us" and "our" mean the operator of this website.

The service

We provide AI tools that turn photos of clothing into ghost mannequin and flat lay product images. Results are created by AI and can contain mistakes. Parts of an image that your photo doesn't show, such as the inside of a neck or the back of a sleeve, are drawn by AI and may not match your real product.

You are responsible for checking every result against your product before you publish it, and for making sure your listings describe your products accurately.

Your account

You need an account to use the tools. Keep your sign-in details safe; you're responsible for what happens under your account. One person or business per account. Creating accounts to collect extra trial credits is not allowed.

What you may upload or generate

You may only upload photos that you own or have the right to use, of clothing you're allowed to sell or show. Your requests and generated images must follow the same content rules. You must not upload or generate:

Violent or gory content: blood or gore, injuries, abuse, self-harm, or threats involving weapons.
Deepfakes and impersonation: using a real person’s likeness without consent, impersonating another person or brand, or fabricating an identity to mislead others.
photos of people without their permission, or any photo of a child;
sexual, suggestive or nude content, or requests to make clothing see-through;
content that infringes someone else's copyright, trademark or other rights;
anything illegal, hateful or meant to deceive people.

We may refuse to process any photo or request, and we may suspend accounts that break these rules.

Content moderation and reporting

Our Acceptable Use Policy explains content checks, manual review of reports, enforcement and appeals. To report content, email hello@ghostmannequintool.com with the subject "Content report" and include a link or task identifier, screenshots and your reason. We acknowledge reports within 2 business days and complete handling within 7 days; urgent reports and those involving minors receive priority.

Your images

You keep all rights to the photos you upload. As between you and us, you own the results you create, and you may use them commercially, for example in your store, on marketplaces and in ads, as long as you had the rights to the original photo.

You give us permission to store and process your photos and results only as needed to run the service, as described in our privacy policy. We don't use them for anything else without your written permission.

Images are deleted automatically after the retention period in the privacy policy, so please download what you want to keep.

Credits and monthly plans

One-time packs are valid for 365 days and do not renew. Existing purchases keep their original terms. Monthly plans renew and charge the listed USD amount each month until canceled. Only one active subscription is allowed; mid-cycle plan changes and annual plans are not offered.

Each successful monthly payment adds the stated credits for that billing period. Monthly credits expire at the actual period end and do not roll over. Cancel renewal from Billing in your account; your already-paid period remains valid until its end. Existing packs do not become subscriptions.

Basic uses 1 credit per image; Standard uses 2. Failed generations return the original charge. Trial credits require an account and email verification, with their expiry shown in your account.

Credits have no cash value and can't be transferred or exchanged for money, except for refunds described below.

Payments and taxes

Available payment methods and the final total, including applicable taxes, appear at checkout. Monthly plans use Waffo; one-time packs use the enabled provider. Prices are in USD before applicable taxes. Credits are added only after payment confirmation.

Refund requests

You may request a refund within 14 days of a pack purchase or monthly payment if none of the credits from that payment have been used. Contact support with the order number. Used credits are not refundable except where applicable law requires otherwise. Mandatory consumer rights are unaffected. Canceling renewal does not itself request or guarantee a refund.

Approved refunds are applied to the original payment and its credit allocation. Partially used credits, partial refunds or disputed balances require manual review. Generation failures return credits; this is separate from a cash refund.

If a finished image isn't usable, contact us with the image. We'll review it and may return the credits.

Fair use

Don't try to break, overload, scrape or reverse engineer the service, get around credit or rate limits, or use it to build a competing service. We limit how many images you can create in a short time to keep the service fast for everyone.

Changes and availability

We may change, pause or stop parts of the service, including the AI models we use. If we stop the service entirely, we'll refund unused credits from packs bought in the previous 12 months.

Disclaimer and liability

The service is provided "as is". To the extent the law allows, we don't guarantee that results will be accurate or fit for a particular purpose, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.